Privacy Policy — Moderra Travel Concierge
Effective date: 10 October 2025
Company: Moderra Travel Ltd
Registered address: 15 Hanover Square, London, W1S 1HS, United Kingdom
Contact email: privacy@moderra.com
Data Protection Officer: dpo@moderra.com
Effective date: 10 October 2025
Company: Moderra Travel Ltd
Registered address: 15 Hanover Square, London, W1S 1HS, United Kingdom
Welcome to Moderra Travel Concierge (“Moderra”, “we”, “our”, “us”).
By using our website, mobile application, or any services we provide (collectively, the “Services”), you agree to comply with and be bound by these Conditions of Use.
If you do not agree to these terms, please do not use our Services.
You must be at least 18 years old to use Moderra’s Services or submit personal data.
By using our Services, you confirm that all information you provide is accurate, complete, and up to date.
You agree to use our Services only for lawful purposes and in accordance with these Conditions.
You may not:
use the Services in any manner that could damage, disable, or impair Moderra’s systems;
attempt to gain unauthorised access to any part of the website or our data;
use automated systems or software to extract data without our consent.
Moderra reserves the right to suspend or terminate access if these terms are violated.
When you make a travel booking or concierge request through Moderra:
you authorise us to act as your agent in coordinating travel and related services;
bookings are subject to the terms of our partner providers (airlines, hotels, etc.);
all travel arrangements are made in good faith but subject to availability and third-party policies.
Moderra is not responsible for delays, cancellations, or acts beyond its reasonable control.
Payments for Moderra’s services or bookings are processed securely via trusted third-party payment gateways.
All prices are quoted in the currency indicated at checkout and include applicable taxes unless otherwise stated.
All content on the Moderra website, including text, graphics, logos, and images, is the property of Moderra Travel Ltd or its licensors and is protected by intellectual property laws.
You may not copy, reproduce, or distribute any content without prior written consent.
Your personal information is handled in accordance with our Privacy Policy, available at www.moderra.com/privacy.
By using our Services, you consent to the collection and use of your data as described in that policy.
To the fullest extent permitted by law, Moderra is not liable for any direct, indirect, incidental, or consequential damages arising from your use of the Services or any travel arrangements made through us.
Nothing in these Conditions excludes liability for fraud, misrepresentation, or death caused by negligence.
We may update these Conditions of Use from time to time.
The latest version will always be available at www.moderra.com/terms.
Continued use of our Services after any changes means you accept the updated Conditions.
These Conditions of Use are governed by and construed in accordance with the laws of England and Wales.
Any disputes shall be subject to the exclusive jurisdiction of the courts of London, United Kingdom.